Telesales Representative
About the job
We're #hiring for the position of Telesales Representative - (Australian BPO)
Salary. 50,000 LKR + Commissions
Workdays. Monday to Friday
Work Hours. 07.00 AM to 04.00 PM
Location. Nugegoda
Job Requirements
- Excellent English Language skills.
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Tech-savvy
Job Duties
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information