Our client is a Leading Software Development Company in Qatar 🇶🇦.
❇️ Free: Accommodation🛌, Medical🏥 , Transport 🚌 and Air tickets provided ✈
❇️ Food🍝 Allowance Included in the salary
✴️Working hours: 9 hours per day
✴️Working days: 6 days per week
✴️Contract period: 2 years
𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:️
Completion of Secondary (12 years) education plus 2-3 years of formal training leading to a certificate computer science subject.
Experience: Minimum 5 years experience in relevant areas
Good interpersonal skills and must have experience working with a multinational workforce.
Professional Certifications: Must have taken relevant technical training/certifications in specific areas (Ex: Microsoft Certification for Operating Systems, CompTIA A+, CompTIA Network+, etc).
Must be fluent in written and spoken English.
Job Description
Provide first and second-level support through call center or onsite, for all IT services.
Perform troubleshooting and diagnosis of issues reported by end-users
Escalate incidents to the next level when required support from Service Owners / SMEs.
Participate in trend analysis as required by Helpdesk Supervisor
Participate in root cause analysis for problem resolutions.
Prepare, configure, and install end-user computer equipment and peripherals based on the business demand.
Fulfill the end user’s IT requests for software installations, software configurations, hardware relocations, and other business requirements.
Perform software deployments and patch management as required.
Participate in the end-users computing projects for various IT initiatives
Facilitate end-user hardware and operating systems upgrades as and when necessary.
✴️Apply online ️ :https://bit.ly/3GQUV6v
✴️Contact Map : http://bit.ly/2m2l7GM
✴️WhatsApp : 0766203960