Assistant Claims Manager  

         

RESPONSIBILITIES

Specific responsibilities include :Ensuring all claims are processed in compliance within the SLAs agreed with all partners

Ensures company’s compliance with local authorities relating to regulations and other affairs

Jointly managing a team of claims officers to ensure all claims are processed while maintaining the set quality and service standards

Working with the manager to adjust procedures as needed to improving servicing

Building and motivating the team to meet targets

Adjusting practices based on company needs

Intervention with partners and customers to settle difficult or complex claims

Providing all required claims reports required by managementl

THE CANDIDATE

Atleast 3 years of experience in insurance claims

Qualification related to insurance would be a distinctive advantage Sound knowledge of Word , Excel , and PowerPoint Understanding of legal regulations Excellent analytical and problem - solving skills Customer service background Ability to organize , document , and control both digital and physical data